The Recognized Expert

Email Marketing for Professionals

Email Feedback Loops: Why They Matter

stop_spam_sign

Don’t Hit That Spam Button!

If someone wants to unsubscribe from your list and they hit the dreaded “THIS IS SPAM” button, instead of the innocuous “UNSUBSCRIBE” button, it can cause big problems. But do you know why?

When you send an email that originates from your domain name, you should always provide the recipient the opportunity to opt-out of your list by clicking on an “UNSUBSCRIBE” button. If you don’t have an opt-out button or text attached to your email, you’ll want to place it there immediately.

Show Some Respect

When someone opts-out of your list by clicking on the “UNSUBSCRIBE” button, the communication takes place directly between you and the person on your list. You will be instantly sent a message from them requesting removal from your list. And, as long as you respect their request, everything will be fine.

Unfortunately many people have been conditioned to avoid the “UNSUBSCRIBE” button. They know that spammers often times use this button to confirm that an email address is valid. If a spammer sees that you clicked on the “UNSUBSCRIBE” button, they know that your email address belongs to a living, breathing human being. Once they have this information, they can sell your email to other spammers.
Continue Reading…

Yahoo Feedback Loop

Yahoo!Yahoo! has over 260,000,000 email accounts in their system and is easily one of the largest email providers on the planet. As a marketer you cannot ignore these numbers and you know it is best interest to do anything and everything you can to help Yahoo! trust you and your emails.  There is nothing worse than ending up in a spam box or having your emails rejected all together!

The Feedback Loop

Fortunately Yahoo! allows bulk email senders and ISPs to register a feedback loop address.

Yahoo! uses the ReturnPath Feedback Loop Serivce.  This means that you can start to build trust with all of ReturnPaths customers (like Comcast, BlueTie, Cox, Roadrunner, USA.net, etc.) by simply never sending spam emails.  Eventually ReturnPath will lable you as a reputable sender.

By completing the feedback loop registration form you accomplish two things:

  1. You instill a little more trust in Yahoo! ’s Anti-Spam filters.  Trust is everything!
  2. You will be alerted when a Yahoo! customer marks an email you sent as spam so you can remove that user from your email list.

The Next Step

  1. You will need to have setup and configured your feedback loop email address.  I recommend using abuse@yourdomain.  They will require you confirm ownership of this email.
  2. You will need to register your servers outbound IP address’ that you wish to recieve feedback for.
  3. Never spam and handle any and all complaints promptly.

Now that you have everything together head over to the Yahoo! Feedback Loop Registration Form and get started.

USA.net Feedback Loop

USA.NETUSA.net hosts millions of personal and business email accounts.  As a marketer it is in your best interest to do anything and everything you can to help USA.net trust you and your emails.  There is nothing worse than ending up in a spam box or having your emails rejected all together!

The Feedback Loop

Fortunately USA.net allows bulk email senders and ISPs to register a feedback loop address.

USA.net uses the ReturnPath Feedback Loop Serivce.  This means that you can start to build trust with all of ReturnPaths customers (like Yahoo, BlueTie, Cox, Roadrunner, Comcast, etc.) by simply never sending spam emails.  Eventually ReturnPath will lable you as a reputable sender.

By completing the feedback loop registration form you accomplish two things:

  1. You instill a little more trust in USA.net ’s Anti-Spam filters.  Trust is everything!
  2. You will be alerted when a USA.net customer marks an email as spam so you can remove that user from your email list.

The Next Step

  1. You will need to have setup and configured your feedback loop email address.  I recommend using abuse@yourdomain.  They will require you confirm ownership of this email.
  2. You will need to register your servers outbound IP address’ that you wish to recieve feedback for.
  3. Never spam and handle any and all complaints promptly.

Now that you have everything together head over to the USA.net  Feedback Loop Registration Form and get started.

Juno – NetZero – UnitedOnline Feedback Loop

united_logoUnitedOnline has millions of members using their email service between their Juno, Netzero and UnitedOnline email addresses.  As a marketer it is in your best interest to do anything and everything you can to help UnitedOnline trust you and your emails.  You don’t want to end up in a spam box or have your emails rejected do you?

The Feedback Loop

Fortunately UnitedOnline allows bulk email senders and ISPs to register a feedback loop address.

By completing the feedback loop registration form you accomplish two things:

  1. You instill a little more trust in UnitedOnline’s Anti-Spam filters.  Trust is everything!
  2. You will be alerted when an UnitedOnline customer marks an email as spam so you can remove that user from your email list.

The Next Step

  1. You will need to have setup and configured your feedback loop email address.  I recommend using abuse@yourdomain.  They will require you confirm ownership of this email.
  2. You will need to prove ownership of your servers outbound IP address as well as detailed information about your network and email servers.
  3. Never spam and handle any and all complaints promptly.

Now that you have everything together head over to the UnitedOnline Feedback Loop Registration and get started.

OutBlaze Feedback Loop

OutBlazeOutBlaze has millions of members using their email service.  As a marketer it is in your best interest to do anything and everything you can to help OutBlaze trust you and your emails.  You don’t want to end up in a spam box or have your emails rejected do you?

The Feedback Loop

Fortunately they allow bulk email senders and ISPs to register a feedback loop address.

By completing the feedback loop registration form you accomplish two things:

  1. You instill a little more trust in OutBlaze’s Anti-Spam filters.  Trust is everything!
  2. You will be alerted when an OutBlaze customer marks an email as spam so you can remove that user from your email list.

The Next Step

  1. You will need to have setup and configured your feedback loop email address.  I recommend using abuse@yourdomain.  They will require you confirm ownership of this email.
  2. You will need to supply a list of IP address’ and domains that will be tracked.
  3. You will need to send them your contact information including your email address, phone number and physical address if possible.
  4. Never spam and handle any and all complaints promptly.

Once you have all the required information together, you will need to send it in an email to: postmaster@outblaze.com

Earthlink Feedback Loop

EarthlinkEarthlink has millions of members using their email service.  As a marketer it is in your best interest to do anything and everything you can to help Earthlink trust you and your emails.  You don’t want to end up in a spam box or have your emails rejected do you?

The Feedback Loop

Fortunately Earthlink allows bulk email senders and ISPs to register a feedback loop address.

By completing the feedback loop registration form you accomplish two things:

  1. You instill a little more trust in Earthlink’s Anti-Spam filters.  Trust is everything!
  2. You will be alerted when an Earthlink customer marks an email as spam so you can remove that user from your email list.

The Next Step

  1. You will need to have setup and configured your feedback loop email address.  I recommend using abuse@yourdomain.  They will require you confirm ownership of this email.
  2. You will need to supply a list of IP address’ and domains that will be tracked.
  3. You will need to send them your contact information including your email address, phone number and physical address if possible.
  4. Never spam and handle any and all complaints promptly.

Once you have all the required information together, you will need to send it in an email to: fblrequest@abuse.earthlink.net

Cox.net Feedback Loop

Cox.netCox.net is an incredibly popular internet service provider with millions of members.  As a marketer it is in your best interest to do anything and everything you can to help Cox.net trust you and your emails.  There is nothing worse than ending up in a spam box or having your emails rejected all together!

The Feedback Loop

Fortunately Cox.net allows bulk email senders and ISPs to register a feedback loop address.

Cox.net uses the ReturnPath Feedback Loop Serivce.  This means that you can start to build trust with all of ReturnPaths customers (like Yahoo, BlueTie, Comcast, Roadrunner, USA.net, etc.) by simply never sending spam emails.  Eventually ReturnPath will lable you as a reputable sender.

By completing the feedback loop registration form you accomplish two things:

  1. You instill a little more trust in Cox.net’s Anti-Spam filters.  Trust is everything!
  2. You will be alerted when a Cox.net customer marks an email as spam so you can remove that user from your email list.

The Next Step

  1. You will need to have setup and configured your feedback loop email address.  I recommend using abuse@yourdomain.  They will require you confirm ownership of this email.
  2. You will need to register your servers outbound IP address’ that you wish to recieve feedback for.
  3. Never spam and handle any and all complaints promptly.

NOTE:  At this time, Cox.net has temporarily stopped the registration of new Feedback Loop registrations.  Keep an eye out though as you will want to register once they start allowing submissions again.  You can find the Cox.net Feedback Loop Request Form here.

Comcast Feedback Loop

ComcastComcast is an incredibly popular internet service provider with millions of members.  As a marketer it is in your best interest to do anything and everything you can to help Comcast trust you and your emails.  There is nothing worse than ending up in a spam box or having your emails rejected all together!

The Feedback Loop

Fortunately Comcast allows bulk email senders and ISPs to register a feedback loop address.

Comcast uses the ReturnPath Feedback Loop Serivce.  This means that you can start to build trust with all of ReturnPaths customers (like Yahoo, BlueTie, Cox, Roadrunner, USA.net, etc.) by simply never sending spam emails.  Eventually ReturnPath will lable you as a reputable sender.

By completing the feedback loop registration form you accomplish two things:

  1. You instill a little more trust in Comcast’s Anti-Spam filters.  Trust is everything!
  2. You will be alerted when a Comcast customer marks an email as spam so you can remove that user from your email list.

The Next Step

  1. You will need to have setup and configured your feedback loop email address.  I recommend using abuse@yourdomain.  They will require you confirm ownership of this email.
  2. You will need to register your servers outbound IP address’ that you wish to recieve feedback for.
  3. Never spam and handle any and all complaints promptly.

Now that you have everything together head over to the Comcast Feedback Loop Registration Form and get started.